Introduction

The Personnel Protection System (PPS) enables organisations to internally manage, control and relay alerts from personnel or assets. Alert activation can be achieved through voice calls or text messages from standard mobile or fixed phones, dedicated personnel safety devices, GPS trackers, satellite phones, etc.. Alerts received by the PPS are delivered to PC screens and/or phones using SMS text messaging. All incoming voice and SMS alerts are recorded and relayed to response personnel. Routing of alerts can be determined by the callers phone number, SMS message text content or by not responding to a timed alert.

 

Features

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General

PPS Lite

PPS Pro

Utilises GSM, Satellite or POTS phone network

Supports Quad Band GSM

Works in over 220 countries world wide

Coverage for Satellite phones

Support both Voice call and SMS text alerts

Use any device that can make a voice phone call or send a SMS

PPS Position Mapping using street maps

Optional

Optional

GPS Position Mapping using localised maps (CAD drawing, Photo, etc..)

Optional

Optional

Record voice call alerts

Listen to live voice call alerts from a PC

Listen to live voice call alerts from a phone

 

Automatic relaying of alerts to response personnel

Shipped number of licensed response personnel (expandable)

10

40

Shipped number of licensed lone worker personnel (expandable)

10

No Limit*1

SMS alert channels

1

1

Voice alert channels

1

4

Max number of voice alert channels

1

8

PPS Server pairing for load sharing and fail-over

 

 

 

 

Alert Generation (Asset Device/Lone Worker)

 

 

Use Mobile (Cell) phones and Satellite Phones

Use Land line phones

Use dedicated Personal Safety devices (e.g. GEOAssist, ID Protect, etc..)

Generate an alert by making a voice call

Generate an alert by sending a SMS text message

Multi level alerting for voice call alerts

Multi level alerting for SMS text message alerts

Unique or Global response personnel team for each alert generator

Store personal profile information (e.g. Home address, contact numbers, etc..)

Create Amber voice call and/or SMS alerts

Create Red voice call and/or SMS alerts

Create Man Down voice call and/or SMS alerts

Create Timed Personal Alerts (TPA) using voice call or SMS text

Create Advanced Timed Personal Alerts (ATPA) using voice call or SMS text

 

Send GPS location information to provide location mapping (Device dependent)

Optional

Optional

 

 

 

PC Client Interface (Response Personnel)

 

 

Microsoft Windows 2000, XP, Vista

Resides in System Tray

Automatic Pop-up of client software when an alert is received

Minimise of client is disabled until case ownership is activated

Photograph of alert generator

Alert generator personal profile (e.g. Home address, contact numbers, etc..)

Quick dial contact numbers from client software

Optional

Optional

List of response personnel receiving selected alert

View active alerts with history

View active cases with history

View closed cases with history

Take ownership of a case

Close a case

Use “Auto Text” or free text for case management

Automatic notification to all response personnel of case progress

View outstanding Timed Personal Alerts

Request position of GPS enabled personal safety devices (Device dependent)

Communicate with other response personnel

SMS text paging facility with corporate and personal address book

 

 

 

Phone Interface (Response Personnel)

 

 

Receive alerts as SMS text messages

Receive web links to location maps for GPS enabled devices

Receive web links to Personal Profile information for alert generators

Receive case management information updates

Request case management control using SMS text messages

Listen to last 10 voice recordings for alert generator (Lone Worker/Asset Device)

 

Listen to live audio stream from alert location

 

Request position of GPS enabled personal safety devices (Device dependent)

 

 

 

Alert Events

 

 

Receive incoming SMS text alerts

Receive incoming voice call alerts

Receive incoming alerts from RS232 connection

 

Receive incoming alerts from RS485 connection

 

Receive incoming alerts from IP connection

 

 

 

 

Alert Types

 

 

Amber Alert (Pre-emptive voice and/or SMS text alert with or w/o GPS coordinates)

Timed Personal Alert (TPA : Pre-emptive voice recording or SMS text alert with timer)

Advance TPA (ATPA : Same as above but with location code e.g. 0015 = Treatment Plant)

 

Red Alert (Voice call and/or SMS text alert with or w/o GPS coordinates)

Man Down Alert (Voice call and/or SMS text alert with or w/o GPS coordinates)

External devices Alert via RS232, RS485 & IP

 

 

 

 

Alert Delivery

 

 

Deliver incoming SMS text alerts to PC screens

Deliver incoming voice call alerts to PC screens

Relay incoming SMS text alerts to mobile phones

Relay incoming voice call alerts to mobile phones

 

Listen to incoming voice call alert recordings from a PC screen

Listen to incoming voice call alert recordings from a mobile phone

 

Listen live to incoming voice call alerts from a PC screen

Listen live to incoming voice call alerts from a mobile phone

 

SMS text alert routing based on incoming phone number

Voice call alert routing based on incoming phone number

SMS text alert routing based on SMS text content

Voice call routing based on alert level (Amber or Red)

External Device Alert routing based on alert content

 

 

 

 

Alert Escalation

 

 

Deliver alerts to personnel based on lone worker device profile

Multi level escalation if alert is not responded to by personnel

Set time for escalation to red alert if user does not cancel (TPA & ATPA)

 

 

 

Configuration

   

Interface for configuring SMS programmable lone worker devices

Create templates of configurations for lone worker devices

Unique profile for each Lone Worker device

Unique profile for each Dial-in remote access user

 

Unique profile for each Amber alert voice line

Combined

Unique profile for each Red alert voice line

Combined

Unique profile for each Dial-in remote access line

 

Unique profile for each PC user

 

 

 

Auditing

 

 

Configuration changes (Date, Time, User)

Incoming alerts (Date, Time, User)

Outgoing alerts (Date, Time, User)

Response times (Date, Time, User)

Logon (Date, Time, User)

Logoff (Date, Time, User)

Action take by response personnel (Date, Time, User)

Case Management

 

 

 

Diagnostics

 

 

Automated daily alerting of system status

Automated daily self diagnostics

Indication for each PC user of current status

Integrated event log viewer

 

 

 

Networking

 

 

Local area network compliant

Wide area network compliant

No Internet connection required for voice and SMS alerts

Internet connection required for maps and access to profile data from phones

 

 

 

Data Backup

 

 

Integrated backup management for configuration settings

 

 

 

Firewall

 

 

Block or allow SMS alerts from unknown telephone numbers

Block or allow  voice alerts from unknown telephone numbers

 

 

 

PPS PlacePoint (Optional Plug-in for PPS)

Lite

Pro

Process GPS location data

Produce links to internet mapping services (e.g. Live Maps, Google, etc..)

Produce links to Microsoft MapPoint off-line mapping

Produce links to localised mapping when using PPS CampusPoint

Optional

Optional

Process NMEA GPS data strings

Process non NMEA GPS data strings (Format dependent)

Up to 4 different mapping systems per alert level, per asset device/user

Provide different map links for PC users to Mobile phone users

Define image output size for MapPoint image maps for PC users